Frequently Asked Questions

Addressing common pastor concerns

Is this an App Store app or a Website?

It's a PWA (Progressive Web App). This is the future of church technology. It looks and feels like a native app on your phone, but it lives on the web.

Why PWA?

  • Instant Install: Members just click a link and "Add to Home Screen".
  • No Stores: No App Store search, no Apple/Google IDs required.
  • No Wait: Updates are instant. No waiting weeks for app store approvals.
  • Ultra Light: Takes up 90% less space than a traditional app.

Do I have to pay Apple or Google developer fees?

Absolutely not. Because we use PWA technology, you save ₹8,000–10,000 every single year in developer program fees. We think that money is better spent on your ministry.

Does it work offline?

Yes. Once installed, members can view recently loaded devotionals, announcements, and their own identity cards even without an active internet connection. Perfect for areas with spotty 4G coverage.

Can I still use WhatsApp for urgent alerts?

Yes — for churches that need it, we provide an optional WhatsApp integration for urgent announcements or cancellations.

Better Together:

The modern way is to keep sermon notes and devotionals in your app (unlimited and free). Reserve WhatsApp for truly time-sensitive emergencies.

Why only 50 members on the free plan?

50 members is enough for:

  • House churches getting started
  • Church plants in their first year
  • Small communities building momentum

If you have 50+ members, you're established enough to invest ₹1,999/month in your digital ministry.

Think about it:

  • 50 members = ₹40/member/month
  • That's less than one chai per person
  • Cheaper than WhatsApp broadcasts
  • Includes check-in, app, sermons, everything

What happens at exactly 51 members?

Your app keeps working! We'll send you a friendly notification that you're at your free plan limit. You'll have a 14-day grace period to upgrade to Starter. After that, you won't be able to add new members until you upgrade.

Your existing 51 members can still use the app — we'd never lock you out.

Can I delete members to stay under 50?

Technically yes, but here's why you shouldn't:

  • Your church is growing (that's amazing!)
  • ₹1,999/month is affordable for 50+ member churches
  • You're getting ₹8,000+ worth of value
  • Support the platform that's helping your ministry

Plus, we track historical member counts. If we see churches gaming the system, we'll reach out to discuss upgrading.

Can members upload videos directly to the app?

To keep the app fast and reliable on mobile data, we recommend embedding YouTube/Vimeo links. These play smoothly inside the app without slowing it down.

Why This Works Better:

YouTube handles video hosting, streaming, and bandwidth. Your app stays lightning-fast even on 2G connections. Members see an elegant video player right in the feed.

How secure is my church data?

We use industry-standard encryption and secure cloud storage. Your members' contact information and church content are protected.

  • All data encrypted in transit and at rest
  • Regular security audits
  • Compliant with data protection regulations
  • Automatic backups

What happens to our data if we cancel?

You can export all your data (contacts, photos, content) at any time. We provide a complete data export before account closure.

No lock-in. Your church data belongs to you, always.

How long does setup take?

Standard Launch: Your branded church app can be live in under 30 minutes. We handle the technical setup.

WhatsApp Integration (Optional): If you choose this path, it typically takes 1-2 business days for Meta API verification.

Quick Start:

Most churches are sharing their app link with members the same day they sign up.

Can we customize the app's look and feel?

Yes. You can customize:

  • Church logo and branding colors
  • App name and icon
  • Welcome message
  • Navigation and menu items

The app automatically adapts to your church's brand identity.

Still have questions?

Book a Free Demo Call